Rackspace
Rackspace is a leading provider of cloud computing and managed hosting services, known for its commitment to Fanatical Support™. Here is a detailed overview:
History
- Rackspace was founded in 1998 by Richard Yoo, Dirk Elmendorf, and Graham Weston in San Antonio, Texas. Initially, it operated as a web hosting company.
- In 2008, Rackspace co-founded OpenStack, an open-source software platform for creating and managing cloud computing platforms, alongside NASA.
- The company went public in 2008, trading on the NYSE under the ticker symbol RAX.
- In 2016, Rackspace was acquired by Apollo Global Management for $4.3 billion, and it became a privately held company again.
Services Offered
- Managed Hosting: Provides dedicated servers, managed security, and compliance solutions.
- Cloud Services: Includes private, public, and hybrid cloud solutions, leveraging technologies like AWS, Microsoft Azure, and Google Cloud Platform.
- Application Services: Assistance in building, deploying, and managing applications with a focus on DevOps practices.
- Security: Managed security services including threat detection, incident response, and compliance management.
- Data Services: Offers data management, analytics, and machine learning capabilities.
Notable Features
- Fanatical Support: Rackspace is renowned for its customer service model known as Fanatical Support™, which emphasizes proactive, personalized service to its clients.
- Multicloud Management: Provides tools and services to manage applications across multiple cloud environments.
- Open Source Advocacy: Through its involvement with OpenStack, Rackspace promotes open-source cloud technologies.
Recognition and Awards
- Rackspace has been frequently recognized for its customer service and cloud innovation, including being named one of the World’s Most Admired Companies by Fortune Magazine.
- The company has also received accolades for its workplace environment, being listed among the best places to work by Glassdoor and Fortune.
Recent Developments
- In recent years, Rackspace has focused on expanding its managed services for public cloud platforms, aiming to simplify cloud adoption for enterprises.
- They've introduced several new products aimed at enhancing multicloud management and security.
External Links
See Also